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Support and Questions

GROM Audio is making tremendous efforts to make sure that you have hassle free experience. In case if something is wrong or you have questions, use our form below. We reply fast!

GROM firmware downloads

All our USB/IPD3/MST3 devices come with ability to update firmware via simple download.
In case if you experience any difficulties with our integration devices, please make sure to install the latest update from the update page before asking for help.

We continue improving our devices so please make sure to check update page frequently.


We strongly advise checking our FAQ before submitting your question regarding our products. In most cases you will find your answer there.

In the form below you can request technical support, distributor application, RMA or ask general questions about our products. Make sure you have filled out all fields for faster service.

If you want to send us feedback on our products, technology and service, please complete GROM feedback form.

We'd love to hear from you!

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